Privacy Policy - theforgesource.com

01What Information Do We Collect?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:

Names
Phone numbers
Email addresses
Job titles

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice at stripe.com/privacy.

02How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for the following purposes:

To deliver and facilitate delivery of services to the user
To respond to user inquiries and offer support
To send administrative information to you
To fulfill and manage your orders and payments
To send marketing and promotional communications (you may opt out at any time)
To protect our Services through fraud monitoring and prevention

03What Legal Bases Do We Rely On?

In Short: We only process your personal information when we have a valid legal reason to do so.

We may rely on the following legal bases to process your personal information: Consent (you have given us permission); Performance of a Contract (necessary to fulfill our contractual obligations); Legitimate Interests (reasonably necessary to achieve our legitimate business interests); and Legal Obligations (compliance with applicable law).

If you are located in the EU or UK, the GDPR and UK GDPR govern how we process your personal information. If you are located in Canada, we may process your information based on express or implied consent.

04When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations with specific categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. The categories of third parties we may share personal information with include:

AI Platforms (including Anthropic)
Cloud Computing Services
Communication and Collaboration Tools
Payment Processors (Stripe)
Website Hosting Service Providers

We may also share your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

05Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some tracking technologies help us maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. For further information, please see our Cookie Notice at theforgesource.com/cookie-policy.

06Do We Offer AI-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. We provide AI Products through third-party service providers, including Anthropic. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products.

Our AI Products are designed for AI search and AI research functions. All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties.

To opt out of AI processing, contact us using the contact information provided below.

07Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you access the Services from any other region, your information may be transferred to, stored by, and processed by us in the United States. We comply with the EU-US Data Privacy Framework and the Swiss-US Data Privacy Framework as set forth by the US Department of Commerce.

EU and Swiss individuals with Data Privacy Framework inquiries or complaints should contact us at contact@theforgesource.com.

08How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. Specifically:

Client engagement records are retained permanently
Financial records are retained for a minimum of 7 years per IRS requirements
Prospect data for individuals who did not become clients is deleted after 12 months
EU prospect data is deleted after 30 days of non-response
Data is deleted immediately upon opt-out request

09How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

10Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under age 18, please contact us at contact@theforgesource.com.

11What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, including: the right to request access and obtain a copy of your personal information; the right to request rectification or erasure; the right to restrict processing; and the right to data portability.

Opting out of marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails, replying "STOP" to SMS messages, or contacting us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

If you have questions or comments about your privacy rights, email us at contact@theforgesource.com.

12Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals. California law requires us to let you know how we respond to web browser DNT signals — we do not respond to them at this time.

13Do United States Residents Have Specific Privacy Rights?

In Short: If you are a US resident, you may have the right to request access to and details about the personal information we maintain about you.

The table below shows the categories of personal information we have collected in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, email address, IP address	No
B. California Customer Records	Name, contact information, employment information	Yes
C. Protected classification characteristics	Gender, age, race, national origin	No
D. Commercial information	Transaction information, purchase history	No
E. Biometric information	Fingerprints and voiceprints	No
F. Internet or network activity	Browsing history, online behavior	No
G. Geolocation data	Device location	No
H. Sensory information	Images, audio, video recordings	No
I. Professional information	Business contact details, job title	No
J. Education information	Student records	No
K. Inferences	Profile or summary about individual's preferences	No
L. Sensitive personal information		No

Your rights under US state data protection laws include: the right to know whether we are processing your personal data; the right to access your personal data; the right to correct inaccuracies; the right to request deletion; and the right to non-discrimination for exercising your rights.

To exercise these rights, visit theforgesource.com/contact or email contact@theforgesource.com. If your appeal is denied, you may submit a complaint to your state attorney general.

14Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

15How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"/*"},{"not":{"href_matches":["/wp-*.php","/wp-admin/*","/wp-content/uploads/*","/wp-content/*","/wp-content/plugins/*","/wp-content/themes/hostinger-ai-theme/*","/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]}